I try to reply to emails within 12 hours but it may take longer at times.
Please mention Anna Kournikova or tennis videos in the subject line of your
email. If you do not get a reply to your email then it is probably because
you did not do this and your message was deleted as spam (junk email).
All videos are sent by first class post within the UK and by airmail
to all other places.
Videos are usually sent out within a few day of receiving payment. Large
orders will take longer. To Western Europe delivery by airmail takes about
4 - 5 days. To Eastern Europe about 5 - 7 days. To the Far East, Australia,
America about 7 - 10 days.
All tapes are VHS but different areas of the world use different formats.
VHS PAL is used in Western Europe, Australasia, China, Argentina. VHS NTSC
is used in North America, Japan, Korea. The 2 systems are not compatible.
PAL tapes will not play on NTSC machines. Tapes can be converted from one
system to another but it takes special equipment to do it. (For
list of video formats for each country click here)
Bank Drafts are available from your local bank. International Money
orders are available from some banks and Post Offices.
If you are not sure how much to pay then email the list of matches you
want and I will work it out for you. Please include the match number, year,
tournament place, players & programme length for each match. For
example 158 1998 Berlin Kournikova v Sanchez 1hr 13mins
Send orders to: John Pooley, 27 Carey Street, Reading,
RG1 7JS, ENGLAND
U.K.
If sending payment by mail please make sure you include full details
of what you want even if you have already done so in an email. Also
include your name and postal address in your letter. Do not just have your
name and address on the outside of your envelope as it can get smudged or
dirty and unreadable by the time I receive it.